What is Accident/Incident Investigation?
Accident and incident investigations help establish what happened, why it happened and what can be done to prevent a repeat. They are a vital part of managing health and safety, particularly following injuries, near misses or dangerous occurrences.
While investigations are not always a specific legal requirement, they are widely expected as part of effective risk management and help demonstrate a proactive approach to health and safety. Importantly, many incidents must be reported under RIDDOR (Reporting of Injuries, Diseases and Dangerous Occurrences Regulations), and our service ensures you know what requires formal reporting.
This service is accredited by...
Who This Service is For
This service is ideal for:
- Construction businesses and contractors
- SMEs across all sectors
- Employers responding to accidents, near misses or incidents
- Site managers and supervisors
- Organisations preparing for inspections, audits or insurer reviews
If you’re unsure whether an incident requires formal investigation, we can advise.
What the Service Covers
Our accident and incident investigation service typically includes:
- Review of the accident or incident details
- Site visit and evidence gathering where required
- Interviews with relevant personnel
- Identification of immediate and underlying causes
- Review of existing risk assessments and controls
- Clear recommendations to prevent recurrence
- Written investigation report suitable for records and review
- Guidance on whether RIDDOR reporting is required
Investigations are proportionate to the severity of the incident and the risks involved.
How we deliver this Service
Process
- Initial contact – Prompt discussion to understand what has occurred and the urgency
- Site visit or information review – Gathering evidence and relevant information
- Investigation – Identification of causes and contributing factors
- Clear report – Straightforward findings and practical recommendations
- Ongoing support – Advice to help implement actions or update documentation
Good To Know
- Not all incidents need to be reported, but many should be investigated
- Investigations help demonstrate due diligence and compliance
- Near misses are just as important to investigate, as they often highlight issues before a serious incident occurs.
- Investigation reports can also support insurance claims and demonstrate that appropriate action has been taken.
Suitable for:
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Site managers
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Supervisors
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Contractors
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Employers
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Construction businesses
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SME's
